Shipping Policy

Last Updated: September 2026

ElectricalStuff.store aims to process and deliver orders safely and efficiently.

1. Order Processing

Orders are normally processed after successful payment confirmation.

Processing times may vary depending on:

• Product availability

• Order quantity

• Product type

• Supplier availability

• Delivery location

• B2B or project requirements

Estimated processing and delivery times, where applicable, will be communicated during checkout or after order confirmation.

2. Delivery Locations

We currently provide delivery services to locations within the United Arab Emirates, subject to service availability.

For bulk, project or special orders, delivery arrangements may be agreed separately.

International shipping may be offered for selected products and destinations. Additional shipping charges, customs duties, taxes and other applicable charges may apply.

3. Delivery Charges

Shipping charges are calculated based on factors such as:

• Delivery location

• Order size and weight

• Product type

• Delivery method

Any applicable delivery charges will be displayed at checkout or communicated before order confirmation.

4. Delivery Delays

Estimated delivery dates are provided for guidance and are not guaranteed unless expressly confirmed otherwise.

Delivery may be delayed because of:

• Incorrect or incomplete address information

• Customer unavailability

• Public holidays

• Weather or transportation disruptions

• Courier delays

• Product availability

• Customs clearance

• Other circumstances outside our reasonable control

5. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect address, incomplete information or repeated unsuccessful delivery attempts, additional delivery charges may apply.

6. Inspection on Delivery

Customers are encouraged to inspect the external condition of the package when receiving the order.

If the package appears visibly damaged, please photograph the package before opening it and contact us as soon as possible.

For damaged products, please refer to our Return & Refund Policy.

7. Split Deliveries

Where an order contains products with different availability dates, we may deliver products separately where commercially practical.

Additional delivery charges, if applicable, will be communicated before proceeding.

8. Large and Bulk Orders

For large quantities, contractor orders and project requirements, delivery dates and transportation arrangements may be agreed separately.

9. Contact

For shipping-related questions, please contact:

ElectricalStuff.store
Email: info@electricalstuff.store
Website: https://electricalstuff.store/